Resume
Tom J. Wallace
E-Mail: thomas_wallace6@eku.edu
Education
Masters of Business Administration, December 2010 (Expected)
Eastern Kentucky University
Bachelor of Business Administration, May 2007
Eastern Kentucky University, Richmond, KY
Major: Computer Information Systems
Relevant Experience
Eastern Kentucky University
Graduate Assistant January, 2009 – Present
· Provide support to faculty on their instructional assignments. This includes such tasks as proctoring examinations, grading papers, and developing instructional materials.
· Provide assistance to the MBA Director and faculty on research projects.
· Provide assistance to the administrative staff.
Eastern Kentucky University
Computer Lab Assistant May, 2009 – August, 2009
· Assist students with troubleshooting in computer labs.
· Replenish supplies and oversee all other lab equipment.
· Keep labs and equipment clean and enforce all rules concerning the use of labs.
· Maintain a comfortable and safe working environment for lab users.
· Perform other related duties as assigned.
Volt Information Sciences
Network Security Administrator December 2007 – November 2008
· Fulfill Local Area Network access requests using Novell Remote Desktop Management tools and Active Directory
· Grant access, revoke access, restrict access, and create new users and database groups on a worldwide data system
· Install directories and set directory and file permissions as requested with public and private data groups
· Used tools such as Lotus Notes, Domino Administrator, and Microsoft Outlook to communicate with various users, troubleshooting any problematic issues they may have
· Compile and modify batch scripts used in creating public and restricted directories
· Create and edit new and existing documentation of various technical procedures
Woody’s at the Glyndon, Richmond, KY
Project Manager June 2007 – October 2007
· Led a project team through successful completion of revitalizing the IT infrastructure and systematic operating procedures.
· Designed control and reporting systems to optimize tracking sales and recognition of trends, control of all cash flow within the organization, and indicate early warnings for inventory shrinkage.
· Reengineered previous data systems for optimal performance and accuracy.
Woody’s at the Glyndon, Richmond, KY
Information Technology Consultant July 2005 – June 2007
· Managed systems, databases, networks, printers, hardware, and communication issues.
· Developed and maintained an informational website.
· Ensured proper data integrity for an SQL based point-of-sales system.
· Handled maintenance, repair, and troubleshooting procedures.
· Trained management and service associates on systems and hardware.
· Wrote various documentation ranging from technical user manuals, to restaurant themed supplements such as menus and promotional items.
Current Magazine, Richmond, KY
Web Designer September 2005 – December 2006
· Developed graphically themed websites with tools such as Photoshop and Dreamweaver
· Improved overall design for employer’s websites
· Accounted for three credit hours of Cooperative Education
Other Experience
tomjwallace.com, Richmond, KY
Web Designer Fall 2002 – Present
· Develop and maintain professional websites for clients with the use of technologies such as HTML, XML, CSS, PHP, MySQL, JavaScript, and other expertise
· Provide regular maintenance on all hosted websites
· Portfolio available at www.tomjwallace.com
Computer Capabilities
Operating Systems: Windows XP, Windows Vista, Linux, Ubuntu
Personal Productivity Software: Microsoft Office 2007, OpenOffice.org
Design Applications: Adobe Dreamweaver CS4, Adobe Photoshop CS4, Adobe Premiere Pro CS4, Steinberg Cubase SX3, Flash
Programming Languages: Visual Basic .NET, SQL, HTML, CSS, JavaScript, XML, PHP
Other Applications: Zoomerang, Novell, Active Directory, Lotus Notes, Domino Administrator